Terms of Service

By creating an account, starting a trial or using the Service, you agree to these terms, including the arbitration agreement and class action waiver below. If you don't agree, please don't use the Service.

To use the Service you must:

• be at least 18 years old;
• live in the United States; and
• be able to form a binding contract, and not be barred from using the Service by law.

We only offer the Service in the United States, and we may block access from anywhere else.

You sign in with your email address and a one-time code we send you. Keep access to that email account secure: anyone who can read it can sign in as you.

Your account is for your personal use. Give us accurate information, keep it up to date, and tell us at hey@thebroadcast.company if you think someone has used your account without permission. You're responsible for what happens under your account.

Plans

Broadcast is a paid subscription, billed monthly ($5.99/month) or yearly ($59.99/year). Both plans include 50 hours of recordings in your library. Prices are in US dollars and don't include any taxes that apply. You subscribe on our website and pay through our payment processor, Stripe. There are no purchases inside our apps.

If you subscribed on our earlier plan ($7.49 a month or $64.99 a year, with 100 hours), you keep that price and those hours while your subscription continues on it. If you switch plans or resume after a pause, you move to the current plan, price and hours.

Free trial

New subscribers get a 3-day free trial, which includes up to 5 hours of recording. You add a payment method when the trial starts. Unless you cancel before it ends, your paid plan starts automatically and we charge your payment method. At checkout we show you the exact terms, for example:

“Free for 3 days, then $5.99/month until you cancel. Cancel anytime in Settings.”

We email you a reminder before your trial ends. One free trial per person; we may refuse a trial if we think it's a repeat.

Automatic renewal

Your subscription renews automatically at the end of each billing period (each month or each year), and we charge the price for your plan then, until you cancel. You authorize us and Stripe to charge your payment method for each renewal. If a payment fails, we may retry it, and we may pause or end your access to recording until it's paid. If the retries fail, your plan ends.

Cancelling

You can cancel anytime. Go to Settings, then Cancel plan. Cancelling stops future renewals: your plan stays active until the end of the period you've already paid for, and then ends. If you cancel during your free trial, you won't be charged.

Refunds

The free trial is how you try Broadcast before paying. Payments aren't refundable, and we don't give refunds or credits for partly used billing periods, except the prorated credits for storage and pausing described below, or where the law requires it. If we charge you by mistake, tell us within 60 days and we'll correct it. If we choose to give a refund or credit in any other case, that doesn't mean we have to do so again.

Extra storage

You can add library hours with a storage tier: 100 hours ($2.99/month or $29.99/year), 250 hours ($4.99/month or $49.99/year), 500 hours ($7.99/month or $79.99/year) or 1,000 hours ($12.99/month or $129.99/year), billed with your plan at its billing period. You can have one tier at a time, and it renews with your plan until you change or remove it. When you add a tier or move to a larger one, you pay a prorated amount for the rest of your current billing period right away. When you move to a smaller tier or remove it, Stripe credits the unused time to your next bill. Nothing in your library is deleted when you do.

If you have our earlier storage add-on (200 hours for $3.49/month or $34.99/year), you keep it at its price until you change your storage. Choosing a tier replaces it.

Pausing your plan

After your free trial, you can pause your plan in Settings. A paused plan is Library only, for $1.99 a month or $19.99 a year, plus any storage tier you keep. While it's paused, nothing new is recorded, and recordings that were waiting to start are held until you resume. You can still watch your recordings and save them to your phone. Your library keeps its hours, and we don't delete it because your plan is paused.

Pausing takes effect immediately, and Stripe credits the unused part of your plan for the current billing period to your next bill. A paused plan renews automatically at the Library only price until you resume or cancel. You can resume anytime: it takes effect immediately, at the current plan's price and hours, and you pay the difference for the rest of the billing period then. If you were on our earlier plan, resuming moves you to the current one. You can't pause during a free trial; you can cancel instead.

Switching plans

You can switch between monthly and yearly billing in Settings. Any charge or credit for the switch is shown to you before you confirm it.

Promo codes

We may offer promo codes or discounts. Each comes with its own terms (for example, how long it lasts), has no cash value, and can't be combined with other offers unless we say so. When a discount ends, your plan renews at its regular price.

Price changes

We may change our prices. We'll tell you in advance by email, and a new price applies from your next renewal after the notice. If you don't want to pay it, cancel before then.

Broadcast is a cloud DVR for streaming services. Here's what happens when you record something:

• You connect a streaming account you already pay for by signing in to it yourself, in a secure browser window we host or in a sign-in screen in our app. We don't record or store your streaming password.
• You decide what gets recorded. We record a title only when you ask us to, or when a rule you set up asks us to.
• When a recording starts, we play the title on our servers in a web browser, signed in to your account and using your own subscription, and save a recording of what that browser plays to your library.
• Each recording is a private copy made for your account. We never share a recording between users or reuse one user's recording for another. There are no public or shareable links to your recordings.
• We don't extract or access a service's encryption keys, and we don't download its video files. If a service doesn't allow playback in our browser, we can't record from it.

Which streaming services we support can change at any time, and a service can change in ways that stop recording from working. We don't promise that any particular service or title will be available to record.

When you connect a streaming account to Broadcast, you confirm that:

• the account is yours, or you have the account holder's permission to use it;
• you have a valid, paid-up subscription for what you record; and
• you've read this section and chosen to connect the account.

Streaming services are run by other companies and have their own terms, which can change and may limit how an account can be used. We don't promise that using Broadcast fits any service's terms, and we can't advise you about them. A service may sign you out, limit, suspend or close your account, including because of your use of Broadcast. You choose whether to connect an account and you accept that risk.

We aren't affiliated with or endorsed by streaming services, and we aren't responsible for their content, availability, prices or decisions. If a service's action or a change it makes stops Broadcast from recording, that isn't a breach of these terms by us and doesn't entitle you to a refund.

You can disconnect a service at any time in Settings. That deletes the browser session we keep for it, and recordings from that service that were waiting to start won't happen.

Record only what you're entitled to watch, and only for private, non-commercial viewing by you and the people in your household. You may not copy, share, sell, broadcast, publicly show or otherwise redistribute recordings. What you're allowed to record can depend on the law and on your agreement with each service, and that is your responsibility.

Recordings count against your library's allowance: 50 hours with either plan (100 on our earlier plan), plus the hours of your storage tier or earlier storage add-on. A paused plan keeps its hours. When your library is full, new recordings wait until you delete some or add storage, unless you've turned on the setting that makes room automatically. You can delete a recording at any time.

When your plan or trial ends, recording stops and you can't watch your recordings. We keep them for 3 days in case you choose a plan again. After that, we may permanently delete them, and we can't get them back.

Recordings are part of the Service, not something you own outright. A recording can fail, be incomplete or have lower quality than the original, and we don't guarantee that any recording will be made or kept.

We may add, change or stop supporting any streaming service at any time. We may also stop a recording, or block or remove recordings, if a streaming service, rights holder, court or government agency asks us to, or if we reasonably believe it's needed to comply with the law or protect the Service. We'll tell you when we reasonably can.

Please don't:

• record content you don't have the right to watch;
• share, sell or redistribute recordings, or use the Service for a business;
• share your Broadcast sign-in with anyone outside your household;
• try to break, work around or test the security or limits of the Service, or use it to reach an account or content you're not entitled to;
• use bots, scrapers or other automated means to access the Service, except our own apps;
• copy, reverse engineer or resell the Service, except where the law allows it; or
• use the Service to break any law or anyone else's rights.

We may limit, suspend or close accounts we reasonably believe are abusing the Service or breaking these terms.

The Service, including our software, design and brand, belongs to us and our licensors. We give you a personal, limited, non-transferable license to use it under these terms. Shows, movies, artwork and service names belong to their owners. Title information and artwork come from third-party sources such as TMDB.

If you send us feedback or ideas, we may use them without owing you anything.

Copyright (DMCA)

We respect copyright. If you believe something on the Service infringes your copyright, send a written notice to our designated agent: Copyright Agent, Axe LLC, 6051 Brookstone Lane, Grand Blanc, MI 48439, hey@thebroadcast.company. Include what the Digital Millennium Copyright Act requires: your physical or electronic signature; the work you say is infringed; the material you say infringes it and where it is on the Service; your contact details; a statement that you believe in good faith the use isn't authorized; and a statement, under penalty of perjury, that your notice is accurate and that you're authorized to act for the copyright owner.

If we remove your material after a notice and you believe that was a mistake, you can send our agent a counter-notice that meets the requirements of 17 U.S.C. § 512(g). We end, in appropriate circumstances, the accounts of users who repeatedly infringe copyright.

If you get our app from Apple's App Store or Google Play, these terms are between you and us, not Apple or Google, and their store terms also apply. We, not Apple or Google, are responsible for the app and its content.

Apps from the App Store

• Your license is to use the app on Apple-branded devices you own or control, as the Usage Rules in the App Store Terms allow.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to meet a warranty that applies, you may tell Apple and Apple will refund any purchase price you paid for the app. To the fullest extent the law allows, Apple has no other warranty obligation for the app.
• We, not Apple, are responsible for any claims about the app, including product liability claims, claims that it fails to meet a legal or regulatory requirement, and consumer protection or privacy claims.
• If someone claims the app or your use of it infringes their intellectual property, we, not Apple, are responsible for investigating, defending and settling that claim.
• You confirm that you aren't in a country under a US government embargo and aren't on any US government list of prohibited or restricted parties.
• You must follow any third-party terms that apply when you use the app.
• Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, may enforce them against you.

You can delete your account at any time in Settings. Deleting it cancels your subscription straight away (no further charges), disconnects your streaming services, and deletes your recordings and account data. This can't be undone.

We may suspend or close your account if you break these terms, if we're required to by law, or if we stop offering the Service. Where it's reasonable, we'll tell you first and give you a chance to fix the problem. If we close your account because you broke these terms, you won't get a refund.

If we stop offering the Service entirely, we'll try to give you at least 30 days' notice, and we'll refund the unused part of any period you've prepaid unless the law or a court order prevents it.

Sections that by their nature should survive (such as payment owed, disclaimers, limits on liability, indemnity and disputes) continue after your account ends.

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

We don't promise that the Service will be uninterrupted or error-free, that any streaming service will keep working with it, that using it fits any streaming service's terms, or that any recording will be made, be complete, or be kept.

To the fullest extent the law allows, Axe LLC and its owners, employees and suppliers won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost data, recordings, profits or goodwill, or for anything a streaming service does to your account, arising from or related to the Service. Our total liability for all claims is limited to the greater of the amount you paid us in the 12 months before the claim or $50.

Some places don't allow some of these limits, so they may not all apply to you.

If someone brings a claim against us because you misused the Service (for example, by recording content you weren't entitled to, connecting an account you had no permission to use, sharing or redistributing recordings, or otherwise breaking these terms or the law), you agree to cover our reasonable losses and costs from that claim, including legal fees.

These terms are governed by the laws of the State of Michigan and the United States, without regard to conflict-of-law rules.

Please read this section carefully. It affects your right to go to court.

Talk to us first

Before starting a case, email hey@thebroadcast.company with your name, your account email, what went wrong and what you're asking for. We'll try to resolve it within 30 days. Any deadline to bring the claim is paused during those 30 days.

Binding individual arbitration

Except as described below, you and Axe LLC agree to settle any dispute arising out of or relating to these terms or the Service through binding individual arbitration, not in court. This includes disputes that arose before you agreed to these terms. The Federal Arbitration Act governs this agreement to arbitrate.

The American Arbitration Association (AAA) will run the arbitration under its Consumer Arbitration Rules and, where they apply, its Mass Arbitration Supplementary Rules, both at adr.org. Fees are set by those rules, and we'll pay the share they assign to a business. Hearings will be by video or phone, or based on documents alone. If a hearing must be in person, it will be in the county where you live unless we both agree otherwise. The arbitrator decides any dispute about whether a claim must be arbitrated, except as stated in the next section, and can award the same individual relief a court could.

No jury trial, no class actions

You and we each give up the right to a jury trial. You and we may bring claims only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated or representative action. The arbitrator can't combine more than one person's claims, except as the AAA's rules provide for administering many similar cases. A court, not an arbitrator, decides whether this paragraph is enforceable. If it can't be enforced for a particular claim or form of relief, that claim or relief goes to court, and the rest of this agreement to arbitrate stays in place.

What isn't covered

Either of us may bring an individual claim in small claims court if it qualifies. Either of us may also go to court to stop infringement or misuse of intellectual property, or unauthorized access to or abuse of the Service.

Opting out

You can opt out of arbitration within 30 days after you first agree to these terms. Email hey@thebroadcast.company with your account email and the words “opt out of arbitration”. Opting out won't affect your account or your subscription.

Courts and time limits

Any dispute that isn't arbitrated will be decided only in the state courts of Genesee County, Michigan, or the federal courts for the Eastern District of Michigan, and you and we agree to their jurisdiction. To the extent the law allows, a claim must be brought within one year after it arises.

We may update these terms from time to time. We'll change the “Last updated” date above, and for important changes we'll tell you in advance by email or in the app. If you keep using the Service after a change takes effect, you accept the new terms. If you don't, you can cancel or delete your account. A change to the disputes section won't apply to a dispute that arose before the change.

These terms and the Privacy Policy are the whole agreement between you and us about the Service. If part of these terms can't be enforced, the rest still applies. If we don't enforce something right away, we can still enforce it later.

You can't transfer your account or these terms to anyone else. We may transfer them as part of a merger, sale or reorganization of our business. Other than as stated under “Our mobile apps”, no one else has rights under these terms.

You agree that we can send you contracts, notices and other messages electronically, including by email. We aren't responsible for delays or failures caused by events outside our reasonable control, including outages at streaming services or our suppliers.

Axe LLC
6051 Brookstone Lane, Grand Blanc, MI 48439
hey@thebroadcast.company